As a broker we represent you and not the insurance companies. It also means that our staff are fully trained and constantly updated on all products and knowledge across the industry. We are focused on what is best for our customers, and as such we offer a full spectrum of insurance policies to make sure that we can advise every individual or organisation of the most appropriate policy for their situation.
Established in Thailand in 2006 Ensure has vast experience in the Insurance Market covering all general property, commercial and medical insurance as well as International Health Care for Corporate and individual clients alike around SE Asia and beyond.
We work with some of the largest organisations in Koh Samui and Thailand as well as providing a personal service to individuals and their families.
Ex-Pats & Thai Locals
As a mix of Thai and European staff, we are perfectly placed to provide the best service for ex-pats or Thais and their families.
We also work very closely with Thai partners to ensure that we can cover all your insurance needs including large groups of Thai staff.
Claims
We have a hands-on approach to claims and will help you every step of the way. A friendly and efficient team means that there is continual follow-up, and clients are kept abreast of all developments. As an independent broker we represent you and not the insurance company – this can make a big difference when it comes to the favourable settlement of a claim.
Obviously with most medical insurance claims your first call will need to be the insurance company itself, who will have 24/7 support. Most insurers prefer that you call as soon as you can. The hospital will often do this on your behalf, but it is always good to call yourself if possible. If there are any issues with the claim, then we are always there to intervene on your behalf with the insurance company and the hospital.
With our relationships, we are able to negotiate the best possible claims outcome for our customers.